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        <Name>Discovering the Iceberg of Knowledge Work</Name>
        <Summary>Defining knowledge work: discretionary behaviour; a system of activities that knowledge workers opt to do, and managing knowledge work as establishing conditions that increase the likelihood of making the "right" choices.</Summary>
        <Description>&lt;p&gt;This is a fascinating excursion through the origins of knowledge management and how Weblogs will [likley] intersect the future of knowledge work.&lt;/p&gt;&lt;p&gt;&amp;quot;&lt;em&gt;Weblogs are envisioned as a prototype technology for enabling grass-root knowledge management, triggering pilots and experimentation in companies. The results of our study support these suggestions and indicate that studying weblog uses in corporate KM is a valuable research direction&lt;/em&gt;.&amp;quot; -- &lt;a title="Discovering the iceberg of knowledge work: A weblog case" href="https://doc.telin.nl/dscgi/ds.py/Get/File-34786" target="_blank"&gt;Lilia Efimova&lt;/a&gt;&lt;/p&gt;&lt;p&gt;This is an expected conclusion, but perhaps premature for most companies seeking to enhance their KM systems through&amp;nbsp;weblog adoption.&amp;nbsp;Naturally, given a tool, we should try to solve KM problems with it. However, as the author points out...&lt;/p&gt;&lt;p&gt;&amp;quot;... i&lt;em&gt;n this paper we would like to take another angle and suggest using weblogs as a looking glass to explore needs and activities of a knowledge worker.&lt;/em&gt;&amp;quot;&lt;/p&gt;&lt;p&gt;This is akin to saying - let's use Weblogs to gather and understand knowledge work requirements; as a &lt;a title="Requirements gathering using blogs..." href="http://www.onclipevent.com/archives/enterframe/000088.html" target="_blank"&gt;requirements management&lt;/a&gt; tool. Baby steps are always useful and this is a good one.&lt;/p&gt;</Description>
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                 <Keyword>blogging inward</Keyword>

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                  <Title>Discovering the iceberg of knowledge work: A weblog case</Title>

                  <Synopsis>by Lilia Efimova</Synopsis>

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                  <Title>French Window: Increasing the capacity to act</Title>

                  <Synopsis>Much has been written about knowledge management, but it seems that we continually struggle with a definition, a statement of fact concerning the process of managing knowledge. </Synopsis>

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                  <Title>And BTW, You're Going To Need This Knowledge... </Title>

                  <Synopsis>My hope is that as we continue to build new information systems that seem instinctively aware of activities surrounding you, the system will naturally invoke behaviors that essentially say "And BTW, I retrieved this information because you'll be needing it."</Synopsis>

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