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        <Name>And BTW, You're Going To Need This Knowledge...</Name>
        <Summary>Agent technology has come a long way, but now we need to apply it for specific business value.</Summary>
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&lt;P&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;When we started 
MyST Technology Partners, we frequently made the comment that important 
information should find us instead of us always searching for it. The first 
overt instance of that capability came when we implemented SmartPoints - 
additional search results that indicate who is likely to know the most about a 
search topic and what channels are likely to hold more information about a 
search topic. This is pretty compelling when you first start playing with it 
(the &lt;/FONT&gt;&lt;A href="../../mysmartchannels/welcome" target=_blank&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;free public 
site&lt;/FONT&gt;&lt;/A&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt; 
provides this capability).&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;"&lt;EM&gt;in the last 
two decades there has been increasing attention on a new set of problems those 
dealing with the interactions between multiple computational entities&lt;/EM&gt;" -- 
&lt;/FONT&gt;&lt;A href="http://www.aois.org/99/laufmann.html" target=_blank&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;Steven C. 
Laufmann&lt;/FONT&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;This is an 
important indication of a shift that is driven in part by the increasing volume 
of information that we have to deal with as well as the drive to create content 
that is machine readable. At no time in computing history have companies agreed 
on semantic tagging standards until now. Large software firms that are at each 
others throats have concluded that&amp;nbsp;supporting XML open standards are key to 
the future of successful computing strategies. This has now paved the way for 
significant advancement in terms of agent technologies.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;Of greater interest 
is the idea that agents can work on your behalf to retrieve information in 
advance of you needing it. This sounds AI'ish, but it really isn't that 
difficult or far-fetched. With Web services architectures it's now possible to 
gather additional information relevant to some activity&amp;nbsp;immediately after 
the activity has begun. An example of this can be found at &lt;/FONT&gt;&lt;A 
href="http://blueskycolorado.com/" target=_blank&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" 
size=2&gt;blueskycolorado.com&lt;/FONT&gt;&lt;/A&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;. As content writers create 
articles about outdoor activity, queries into &lt;/FONT&gt;&lt;A 
href="http://amazon.com/" target=_blank&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;Amazon.com&lt;/FONT&gt;&lt;/A&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" size=2&gt; are dynamically updated to 
include the keywords of the articles. We use the Amazon API to make real-time 
requests for visitors - so, as new material is added, the system naturally maps 
the interests of the writers to books that are relavant - all in 
real-time.&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;I'm not an expert 
on agent technologies, but I know&amp;nbsp;one when I experience one. ;-) I 
experienced the benefit of an agent just this morning when I reviewed my RSS 
feeds from six channels that are being updated every 12 hours by a "channel 
gear". A channel gear is an agent designed to keep a collection of content about 
a specific subject up to date based on what Google is aware of. This (among the 
many machineries)&amp;nbsp;is largely unknown about the MyST platform - we have an 
agent scripting mechanism that doesn't require any expertise about the Google 
API or the MyST API. As a business content expert, I'm able to script 
instructions that carry out the steps of finding information and updating target 
channels. But to really make this approach dance, the agents that harvest 
important content for me are supported by another type of agent - an &lt;/FONT&gt;&lt;A 
href="http://blogspace.com/rss/readers" target=_blank&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;RSS reader&lt;/FONT&gt;&lt;/A&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif"&gt;&lt;FONT size=2&gt;. A good example of 
this can be found on the &lt;/FONT&gt;&lt;A 
href="../../mysmartchannels/public/blog/15397"&gt;&lt;FONT size=2&gt;RSS WinterFest 
Site&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=2&gt;. The content items in the RSS Radar &lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif"&gt;section are all automated queries 
against Google, but they also include RSS feed 
addresses.&lt;/FONT&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;My hope is that as 
we continue to build new information systems that seem instinctively aware of 
activities surrounding you, the system will naturally invoke behaviors that 
essentially say "And BTW, I retrieved this information because you'll be needing 
it."&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;If you have an 
interesting application where this might be useful, &lt;/FONT&gt;&lt;A 
href="mailto:bfrench@myst-technology.com" target=_blank&gt;&lt;FONT 
face="Verdana, Arial, Helvetica, sans-serif" size=2&gt;give us a 
shout&lt;/FONT&gt;&lt;/A&gt;&lt;FONT face="Verdana, Arial, Helvetica, sans-serif" 
size=2&gt;.&lt;/FONT&gt;&lt;/P&gt;</Description>
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                  <Title>RSS WinterFest</Title>

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                  <URL>http://myst-technology.com/mysmartchannels/public/blog/15397</URL>

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                 <Link>
                  <Title>Toward Agent-Based Software Engineering for Information Access Applications</Title>

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