Distributed KM: A Case for Weblog-based Knowledge Management

This paper resonates with me in a specific way that helps to underscore why social computing is both possible and useful. Martin Roll titles one section, Interrelatedness of Knowledge Work Processes and Social Context, but I would augment  it to include processes and content. As Martin correctly points out, finding information is important, but finding information as it relates to other workers transforms the results in a way that provides greater knowledge.

The MyST platform provides the architecture for dealing specifically with issues like this, and MySmartChannels actually takes advantage of this capability by making it possible to know not only where information exists, but who created it and who is likely to have more of it. We call this capability SmartPoints™—a heuristics-based evaluation of search results that identifies relationships between people, channels, and information items.