Excerpt from:  Into the MyST
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March 11, 2004

What We Do

Many people ask me what we do, and I generally need about 90 minutes to tell them.

If I had more time, this item would be very short. ;-)

When I read this article by Charlie Cook, it resonated with me especially because I always feel compelled to provide long-winded explanations and clarifications that are unnecessary in most conversations. To be brief (ha ha) I attempt to accomplish too much in one conversation. Perhaps I subconciously feel the need to describe everything in explicit terms because I work mostly with computers, not people. Or perhaps it's a trait I've adopted from raising four kids. Either way, people (like you) want to know what we do, and they only have 15 seconds to get it.

"Talking about what you do in a new way takes a little getting used to. The first couple of times you stop yourself from saying, "I'm an executive coach or consultant" and replace it with a marketing message that describes how you actually help clients, it will feel awkward." -- Charlie Cook

This seems like great great advice - here's my 7 second version of what we do:

"We create information solutions that provide an increased capacity to act more intelligently while reducing time-to-awareness."

If that statement resonates, I also have a 15 second follow-on:

"We provide solution frameworks for content-oriented problems. The frameworks allow you to build applications faster and with greater ease. By leveraging open-standards and component-based  services, we empower you by increasing your information agility and enabling you to react quickly to constantly shifting IT requirements."

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