
| Into the MyST | Thoughts and ideas about MySmartChannels by Bill French and F. Andy Seidl, Co-founders of MyST Technology Partners. | |
| | | March 22, 2004 | | |
Jim
Rapoza made some good points concerning the emerging
need for semantic content. He's probably only seeing the tip of
the iceberg in terms of semantic adoption. I believe that semantic tagging is
occurring at a much greater adoption rate than known (or detectable) simply
because if semantic systems work well, you hardly know what their architecture
is.
RSS is a good example - most of us refer to content syndication
as RSS. This is a technically incorrect description since it is used for
hundreds of implementations that include things as diverse as gas pump pricing
updates and knowledge syndication between enterprise portals; both are cases
where newsreaders and humans are not involved.
In my view, RSS has reached mainstream use in cases where it is not referred
to as RSS.
"The big obstacle to reaching the Semantic Web is that the semantic tags
need to be added to give meaning to all the content. Content providers need to
start using RDF and OWL when creating their content. As of now, few do because
few are aware of the benefits." -- Jim Rapoza
Indeed - we sell a product called MyST
SmartSpace™ that provides a Web services framework for extending
RSS (and RDF) feeds to Microsoft Office documents. MyST SmartSpace™ is a
service built on MySmartChannels™ that provides a unified information space for
collections of content such as RSS feeds. MyST SmartSpace™ makes it possible to
search and discover RSS items through Microsoft Office applications such as
Microsoft Word® and Microsoft Outlook®. RSS feeds are used to create a unified
information resource that integrates RSS items with Microsoft Office 2003 Smart
Tags and Microsoft Office Research Task panes. | | |
| | March 16, 2004 | | As an accountant, I learned about opportunity cost and ways to measure it. The opportunity costs associated with not finding information when its most needed is more difficult to calculate. | |
As indicated in the
article of the same title (by
Susan
Feldman), knowledge worker output is difficult to
measure, so it's not surprising that opportunity costs relative to information
resources are also tough to quantify. However, it's pretty easy to measure how
information workers use their time. A friend of mine (Carlos Caballero) has developed a worksheet that helps you (and your firm) identify
how much time you spend on information-work that can be directly related to
the cost of not performing tasks.
"There is a
problem experienced by every overworked executive, manager and staff alike: the
cost of not doing certain tasks just because the overhead required renders it
anti-economic, or obsolete by the time it is completed. That problem is more and
more common as a result of shrinking IT resources, the elevated cost of
customized applications, and the long backlog faced by IT. Information workers
face the need to do what they can with what they have, and that tends to
sacrifice the more resource-intensive tasks, regardless of how critical they are
for corporate missions." -- Carlos Caballero
The objective [it seems] in creating a
more operationally efficient information framework is to adopt tools and
processes that lower the overhead of performing tasks critical to the
business. That overhead must be just a skinch less than
anti-economic. Some tasks are extremely anti-economic while
others are probably borderline cases (i.e., low-hanging fruit that can be picked
by adopting a few simple changes).
By encouraging your staff to CC a single important
email message per week to an information repository you will begin to
build a useful knowledge base of information that would otherwise vanish from
corporate awareness. Following this basic (and frictionless) policy
a team of 25 people will generate 1,250 information objects that are
preserved and searchable and will raise your corporate knowledge
continuity. | | |
| | March 11, 2004 | | Many people ask me what we do, and I generally need about 90 minutes to tell them. | |
If I had more time,
this item would be very short. ;-)
When I read this article by Charlie Cook, it resonated with me especially because I always
feel compelled to provide long-winded explanations and clarifications that
are unnecessary in most conversations. To be brief (ha ha) I
attempt to accomplish too much in one conversation. Perhaps I subconciously feel
the need to describe everything in explicit terms because I work
mostly with computers, not people. Or perhaps it's a trait I've adopted
from raising four kids. Either way, people (like you) want to know what we do,
and they only have 15 seconds to get it.
"Talking about
what you do in a new way takes a little getting used to. The first couple of
times you stop yourself from saying, "I'm an executive coach or consultant" and
replace it with a marketing message that describes how you actually help
clients, it will feel awkward." -- Charlie Cook
This seems like
great great advice - here's my 7 second version of what we do:
"We
create information solutions that provide an increased capacity to act
more intelligently while reducing time-to-awareness."
If that statement
resonates, I also have a 15 second follow-on:
"We provide solution frameworks for
content-oriented problems. The frameworks allow you to build
applications faster and with greater ease. By
leveraging open-standards and component-based services, we
empower you by increasing your information agility and enabling you to
react quickly to constantly shifting IT requirements." | | |
| | March 03, 2004 | | We recently introduced this concept to one of our best customers (NetHawk Interactive) and they loved it. | |
Market Syndication
Services (MSS) is a tool that allows non-technical people to create, manage, and
host public or secure RSS feeds. That's sounds pretty simple, and there's lots
of ways to accomplish this. But where we differentiate our services is what's so
compelling.
From Thin
Air
Most RSS feeds are
based on Web sites and reflect specific pages that change from time-to-time. MSS
makes it possible to fabricate RSS feeds on any topic from the public Internet
by using a search query. If you can operate Google, you can create dozens or
even hundreds of RSS feeds from the rich resources of the Web.
Splice in Specific RSS
Items
MSS also provides the ability to add specific RSS
items that point to specific pages. For example, Imagine you sell replacement
tires for the Mars Rover. MSS will make it easy for you to aggregate the most
recent stories about the Mars Rover into a feed and include a specific item that
points to your Rover Tire Replacement page.
Exclude Your
Competitors
MSS also allows you to exclude content items that
might emerge from your competitors Web sites.
Track the Clicks
Even though the aggregated links are on sites that
we don't control, MSS provides the machinery to track how each RSS feed is
used.
NetHawk Interactive
If you're interested in learning more about Market
Syndication Services, give Robert Mendez a
shout - he's an expert on the use of syndicated services to
meet marketing and km objectives. | | |
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